At Antical, accessible from antical.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Antical and how we use it.

1. Information We Collect

When you purchase a chair from our store, we collect the personal information you provide to fulfill the contract:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment card details. These are processed via secure, PCI-compliant third-party gateways (e.g., Stripe/PayPal). We do not store your full credit card numbers on our servers.

  • Transaction Data: Details about payments and products purchased.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • To process, fulfill, and ship your orders.

  • To provide customer support and updates on order status.

  • To comply with legal obligations and prevent fraudulent transactions.

  • To improve our website functionality and user experience.

3. Data Security & SSL

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology to ensure it is protected during transmission.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website or conducting our business (e.g., shipping carriers like Australia Post), so long as those parties agree to keep this information confidential.

5. Cookies and Log Files

Antical follows a standard procedure of using log files and cookies. These files log visitors when they visit websites for analytical purposes. Information collected includes IP addresses, browser type, and time stamps. This data is not linked to any information that is personally identifiable.

6. Your Rights (Privacy Act 1988 & GDPR)

As an Australian-based business, we comply with the Australian Privacy Principles (APPs). You have the following rights:

  • Access & Correction: You may request a copy of the data we hold or ask for corrections.

  • Data Erasure: You may request that we delete your personal information at any time, subject to legal record-keeping requirements.

  • Opt-out: You can opt-out of marketing communications via the ‘unsubscribe’ link in our emails.

7. Contact Us

For more information about our privacy practices, or to exercise your data rights, please contact our support team:

Address: 11 Patterson Rd, Bentleigh, VIC 3204, Australia

Phone: +61 468 247 309

Email: contact@antical.shop