Shipping & Delivery

How much does shipping cost? We’re happy to say that shipping is 100% Free on all orders across Australia. There are no hidden fees, no extra taxes added at checkout, and no minimum spend required to qualify.

How long will it take to receive my order? We aim to get your new furniture to you as quickly and safely as possible.

  • Processing: 1–2 business days (Mon–Fri).

  • Transit: 5–8 business days (Mon–Fri).

  • Total Estimate: Most customers receive their order within 6–10 business days.

Do you ship internationally? Currently, we focus exclusively on serving our customers within Australia. Being a locally based company, this allows us to maintain our high standards for delivery and support.

How can I track my order? As soon as your order is picked up by our courier, we’ll email you a tracking number. You can follow your package’s journey directly on our Track Your Order page or via the link provided in your email.

Returns & Refunds

What is your return policy? We want you to love your space. If your new chair isn’t quite right, we offer a 30-day return window from the date of delivery. Our policy is designed to be straightforward and fully complies with the Australian Consumer Law.

How do I return a product? We’ve made the process simple. Just send a quick email to contact@antical.shop with your order number. Our team will provide you with a pre-paid return shipping label and instructions on how to schedule a pickup or drop-off.

Are there any return fees? Not at all. We offer Free Returns and we do not charge any restocking fees. You will receive a 100% refund of the original purchase price.

Payments & Billing

Which payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and fast checkout.

What currency are your prices in? Antical is proudly Australian-owned. All prices are in Australian Dollars (AUD) and are inclusive of GST. The price you see on our product page is the final price you’ll pay at checkout.

Product & Assembly

Do the chairs come assembled? To keep your furniture safe during transit and ensure we can offer free shipping, most chairs require minor assembly. Don’t worry—we include all the tools you’ll need and a simple, step-by-step guide in the box.

What is the weight limit for your chairs? Most of our dining and executive chairs are tested for a capacity of up to 136kg. For exact details on a specific model, please check the “Specifications” section on its product page.

Customer Support

How can I contact you? Our local team is here to help you find the perfect seat or answer any questions about your order.

  • Email: contact@antical.shop

  • Phone: +61 468 247 309

  • Address: 11 Patterson Rd, Bentleigh, VIC 3204, Australia

  • Hours: Monday to Friday, 9:00 AM – 5:00 PM (AEST/AEDT).